These Terms & Conditions govern services provided under the Pilates & Beyond brand by ZAINEB ALI & CO, an Indian partnership firm (“Pilates & Beyond”, “we”, “us”, or “our”).
By accessing our website (https://pilatesandbeyond.in), using our mobile app, or participating in our classes and services, you agree to these Terms & Conditions. If you do not agree, please refrain from using our services.
Effective date: 6 August 2026
1. Acceptance of Terms
By booking a class, making a payment, or visiting our studio, you confirm that you have read, understood, and agreed to these Terms & Conditions.
2. Services
• Pilates & Beyond provides Pilates, fitness, and wellness classes, both in-studio and through our mobile app.
• We may also offer online workshops, equipment sales, and related services.
• Services may be modified, expanded, or discontinued at our discretion.
3. Bookings & Payments
• All bookings must be made via our website, app, or directly at the studio.
• Payments are processed securely through Razorpay or other authorized gateways.
• Bookings are confirmed only after successful payment.
4. Cancellations & Rescheduling
• Cancellation or rescheduling requests must be made via email, phone, or the app.
• Cancellations are subject to studio policies, which may include advance-notice requirements (for example, 12–24 hours before class) and non-refundable charges for late cancellations or no-shows.
• We reserve the right to cancel or reschedule classes due to unforeseen circumstances.
5. Health & Safety
• Clients must disclose any medical conditions, injuries, or health concerns before participating.
• Participation is at your own risk. We strongly advise consulting a physician before beginning any exercise program.
• We maintain hygiene and safety protocols across our studios in line with industry best practices.
6. Liability Waiver
By attending classes, you:
• Acknowledge the risks of physical activity.
• Accept full responsibility for your participation.
• Release Pilates & Beyond, its instructors, staff, and affiliates from liability for injuries, damages, or losses arising during sessions, to the extent permitted by applicable law.
7. Code of Conduct
• Respect instructors, staff, and fellow members.
• Arrive on time; late entry may be restricted to avoid class disruption.
• Mobile phone use during class is discouraged.
• Misconduct or repeated violation of studio rules may lead to suspension of membership.
8. Intellectual Property
• All content (class formats, training materials, logos, videos, text, and website/app content) is the intellectual property of Pilates & Beyond or its licensors.
• You may not copy, reproduce, or distribute such materials without prior written consent.
9. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, store, and process your personal information.
10. Changes to Terms
We may update these Terms & Conditions periodically. Updates will take effect upon posting on our website or app, subject to applicable law.
11. Contact Us
For any questions or concerns, please contact us:
Legal entity: ZAINEB ALI & CO
Brand: Pilates & Beyond
Email: hq@zainebalico.com
Phone: +91 98497 78652
Principal place of business: Ground Floor, Plot No. 12, Yusufi Manzil, Durga Vihar Colony, Trimulgherry, Secunderabad, Hyderabad, Telangana 500015, India.
Studio/support address: Office No. 105, 1st Floor, Shangrila Plaza, Road No. 2, Park View Enclave, Banjara Hills, Hyderabad, Telangana 500034, India.
